I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of Furniture, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
I engage certain trusted third parties such UPS, Fedex ,TNT to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Manuel Barrera, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org Alternately, you may mail me at:
Manuel Barrera , Calle Ambros , 13, Madrid 28028 ,Spain
We love custom orders , don´t hesitate to ask for an estimate.
We work with UPS, Fedex or DHL for all our shippings (Europe and international) except big items like Dressers that goes with TNT-Fedex
Wood and metal
Clean when needed with a soft cloth following the grain pattern, after removing the possible abrasive dust particles. Clean it periodically with a moist cloth. Dry immediatly with soft cloth following wood grains. Remove stains using a mild mixture of water and detergent. The furniture should not be subjected to excessive humidity, heat or direct sunlight.
If the wood looks dry or whitish apply any commercial wood oil , better transparent or yellow for oak. Also apply oil in the metal parts for avoiding oxidation. when applied the wood will absorb the quantity needed , retire the excess oil with a dry cloth within some hours.
We supply high-quality furniture grade wood. This may vary for grain, colour, knots and other markings. We do our best to select and match as appropriate but we cannot accept returns on the basis of natural variations. Any special requirements for colour, matching, etc. must be provided.
Wood is an active material, in that it is known to have dimensional changes depending upon moisture, temperature, humidity etc.
We purchase and supply furniture grade 1 (FAS) wood which has been dried to correct moisture content but sometimes warpage, shrinkage etc, can still occur, especially when the furniture is shipped to drier climates from where it was made. We will accept returns if the timber was not appropriately dried but we cannot accept returns that stem from climactic differences. Should movement occur in the wood addressing issues of temperature and moisture usually resolves the issue.
Small cracks and fissures may develop with changes in humidity and temperature. This is a natural, uncontrollable characteristic of solid wood furniture
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
REFUNDS | CANCELLATIONS
Habitables does not accept refunds, cancellations, or returns. Our furniture is built to order and the process begins as soon as payment is received. Changes to your product may not be made after purchase. Please double check the details of your order before submitting. Happy customers are very important to us. Please contact us with any questions or concerns about your order.
We will not be responsible of any delay committed by the buyers on any custom requirement , if the items are return to origin cause some problem caused by the buyer the returning cost will be charged to the buyer.
May 10, 2017
We bought the modern oak desk and had it shipped to our home in Hong Kong. It looks perfect, works well, and is a solid desk but more impressing is the solid business that Manuel runs. After unpacking our desk, we noticed a couple joins had cracks. There are always occasional risks when ordering handmade items online, and more so when shipping them across the world. Other companies would have offered us a discount on our next purchase but Manuel offered to make us a new desk in addition to a discount for the wait, and when we suggested a small refund, he was more than happy to refund us 50%. It goes without saying that refunds are considered on a case by case basis, and in our case, we're grateful to Manuel and his team for their timely response, great work, outstanding integrity and exceptional service!