The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
We love custom orders , don´t hesitate to ask for an estimate.
We work with UPS for all our shippings (Europe and international) except big items like Dressers that goes with TNT-Fedex
Wood and metal
Clean when needed with a soft cloth following the grain pattern, after removing the possible abrasive dust particles. Clean it periodically with a moist cloth. Dry immediatly with soft cloth following wood grains. Remove stains using a mild mixture of water and detergent. The furniture should not be subjected to excessive humidity, heat or direct sunlight.
If the wood looks dry or whitish apply any commercial wood oil , better transparent or yellow for oak. Also apply oil in the metal parts for avoiding oxidation. when applied the wood will absorb the quantity needed , retire the excess oil with a dry cloth within some hours.
We supply high-quality furniture grade wood. This may vary for grain, colour, knots and other markings. We do our best to select and match as appropriate but we cannot accept returns on the basis of natural variations. Any special requirements for colour, matching, etc. must be provided.
Wood is an active material, in that it is known to have dimensional changes depending upon moisture, temperature, humidity etc.
We purchase and supply furniture grade 1 (FAS) wood which has been dried to correct moisture content but sometimes warpage, shrinkage etc, can still occur, especially when the furniture is shipped to drier climates from where it was made. We will accept returns if the timber was not appropriately dried but we cannot accept returns that stem from climactic differences. Should movement occur in the wood addressing issues of temperature and moisture usually resolves the issue.